Terms of Service

TradePilot is a free online duty calculator providing estimated import/export tax calculations. The tool is technically supported by a senior customs advisory team with 40 years of hands-on experience.

All calculation results provided by this tool are for reference only and do not constitute customs, tax, legal, or financial advice of any kind.

• Results are estimates; actual duties are determined by the destination country's customs authority

• Rate data may differ from current actual rates due to policy changes or update delays

• AI-automated HS Code classification may differ from the customs authority's final determination

• Users should not rely solely on this tool's results for significant business decisions

• This service is for legitimate trade inquiry purposes only

• Automated mass querying is prohibited (max 10 requests per minute)

• Use of this service for any illegal activity is prohibited

• We reserve the right to restrict or terminate any user's access without prior notice

The TradePilot name, logo, UI design, and source code are owned by TradePilot. Tariff data is sourced from publicly available official sources (see Data Sources page).

We collect anonymous usage data to improve the service (see privacy terms on the Legal page). We do not collect any personally identifiable information.

To the maximum extent permitted by law, TradePilot shall not be liable for:

• Any direct or indirect losses arising from reliance on this tool's calculation results

• Losses arising from inaccurate or outdated rate data

• Losses arising from service interruption, delay, or unavailability

• Customs fines or delays arising from HS Code misclassification

We reserve the right to modify these terms at any time. Continued use of the service after modifications constitutes acceptance of the new terms.

• Product inquiries: tradepiloter@gmail.com

• Customs brokerage: use the "Contact Advisor" form (/inquiry) or email tradepiloter@gmail.com